Checking Out Guests in Batches

Perform the following steps to batch check out guests:

Navigate to Front Desk à Check Out à Group/Batch Check Out.

The grid displays the list of guests who are scheduled to depart on the current system date.

Select the In House sort option to view all the guests who are currently checked in at the property.

Search for a reservation using the guest’s name or room number.

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Users can also search for a record using the last name, group, company, and A/R number with the help of Advanced Search option.

The Filter flag enable users to search for preferred records in the grid by entering or selecting values.

  • When enabled, a set of search fields (text fields and drop-down lists) appear next to the grid header. Users can enter preferred values in the text fields and select options from the drop-down lists to view the corresponding records. For example, to search for all reservations with a specific room number assigned, the user can select that room number from the Room Number drop-down list.

  • When disabled, the search fields will not be displayed in the grid. By default, this flag will be disabled.

By clicking the Configure option, it enables users to select the columns that must be displayed or hidden from the grid. By default, all columns will be displayed. Other functionalities for this option include the following:

  • The user can choose whether the records in the grid must be arranged in ascending or descending order.

    • Asc - The records in the grid will be displayed in ascending order. By default, the Asc option will be selected.

    • Desc - The records in the grid will be displayed in descending order.

  • The user can enable the Filter flag to view the search fields in the grid.

  • The user can drag and drop and arrange the columns in the same order in which they must be displayed in the grid.

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Select the reservations that are to be checked out.

Only reservations with zero balance and payment method set to Check or Cash in the folio can be selected for batch check-out.

Click Begin Checkout against a reservation that must be checked out. The message Do you want to start Checkout Process for the Selected Reservation is displayed.

Click Yes.

If the check-out is prior to the actual departure date of the guest, Do you want to apply early checkout fee message is displayed.

Click Yes to apply the early checkout fee or No to proceed without applying the early checkout fee.