Checking Room Availability

The General Availability screen allows users to search for available rooms in the property.

Breakpoint: 50015 - General Availability (Front Office - Reservation)

The filters pane helps users to filter room records based on reservation type and sort rooms based on room type groups and arrival or departure date.

The General Availability screen provides users a comprehensive view of the availability of all room types for each day of stay in the property. Users can select the preferred room types and perform a comparison of the available tariffs, packages, and restrictions applied for the room types in the selected date range all in a single screen. For example, if a user has performed a room availability search for 5 days starting from11/06/2022 to 11/11/2022, the available tariffs and packages are displayed for dates 11/06/2022 to11/11/2022.

In the Tariff and Rate Availability section, all available tariffs and packages for the selected room type will be displayed as individual tiles for the selected date range. If restrictions have been applied to a tariff belonging to a room type, a red line mark will be displayed on the left side of the tile. When a user clicks on the tile, details of the applied restriction, the deposit and cancellation policy applied to the tariff in the reservation, if any, will be displayed. For packages, a breakdown of the room rate and taxes included will be displayed.

Perform the following steps to view room rates and their availability:

Navigate to Reservations à Rate & Availability Calculator.

Refer to the following table and fill in the fields:

Field

Description

Property

Select a preferred property for which the room availability must be checked. Users can select multiple or all property codes to be displayed in the grid once the Process button is clicked. When users select multiple properties from the drop-down list, the grid will organize all room types corresponding to the selected property codes.

Building

Select a preferred building for which the room availability must be checked. The drop-down list displays the property code along with the building name in the following format: (Property Code) - Building Name. This list will appear only if the Building option is selected in the Filter By section.

Room Type Group

Select a preferred room type group for which the room availability must be checked. The drop-down list displays the property code along with the room type group name in the following format: (Property Code) - Room Type Group Name. This list will appear only if the Room Type Group option is selected in the Filter By section.

Reservation Type

Available

When selected, all available rooms in the property for the selected date range will be displayed.

Sold

When selected, all sold rooms in the property for the selected date range will be displayed.

Show

Group Details

When selected, rooms associated with groups will be displayed.

Arrivals/Departure

When selected, number of rooms where guests have arrived and checked out will be displayed.

Non Bedded Room Type

When selected, non-bedded rooms will be displayed.

Rates

When enabled, the Tariff & Rate Availability section will be displayed in the General Availability screen. By default, this flag is enabled.
In addition, if users select a room type in the General Availability section, the Show Rates flag will automatically be enabled, displaying the tariff details for the selected room in the Tariff & Rate Availability section. If users deselect all the room types in the General Availability section, the Show Rates flag will automatically be disabled, hiding the Tariff & Rate Availability section.

Start Date

The arrival date of the guest.

End Date

The departure date of the guest.

Nights

The number of nights of stay.

Adult

The number of adults in the guest reservation.

Youth

The number of youth guests in the reservation.

Full Child

The number of children who are not eligible for discount in the reservation.

Disc Child

The number of children who are eligible for discount in the reservation.

Toddler

The number of toddler guests in the reservation.

Senior Citizen

The number of senior citizens in the reservation

Filter By

Available options include the following:

  • Building

  • Room Type Group

Rate Available

Select the preferred option based on which the room types are filtered. The available options are Rate and Tariff Availability

Tariff

The tariff rates for the different rooms at the property.

Display Type

Select the preferred display type. The available options are Restricted Rates and Tariff Availability.

Scheme Type

Select the preferred scheme type. The available options are Rate Surcharge and Tariff Restriction.

Occupancy %

The adjusted tariff according to the occupancy rate of the rooms.

LOS Days

The adjusted tariff according to the length of stay.

Adv Days

The tariff adjusted based on the booking date, which is in advance to the arrival date.

No. of Nights

The total number of nights for which the booking has been made.

Room Type

The code to identify the room type / The booked room type: King Smoking, Governor Suite, Valley View, and so on.

Average Rates

The average rate of all nights.

Total All Nights

The actual amount in total of all nights.

General Availability Screen

A screenshot of a computer

Description automatically generated

The General Availability section on the screen will display all the room types based on the search criteria. If a room type is selected, the Tariff and Rate Availability section will display all the rates configured for the tariff associated with the room type.

In the General Availability section, if the user clicks OOO/DNS, the Out of Order Rooms pop-up window appears. Users can filter the out of order rooms to be displayed in the grid by room type using the Room Type drop-down list. By default, the All option is selected.